Deposits:
- Source of Deposits: Clients are required to deposit funds from a single source, such as a designated bank account.
- Account Holder Details: Clients are required to deposit funds from a single source, such as a designated bank account.
- SWIFT Confirmation: Authenticity of a SWIFT confirmation is verified by sending it to FX MASTERS to confirm the origin of funds for trading.
- Processing Time: Deposits via Bank/Wire Transfer may take 3-10 business days to reflect in your trading account.
- Dormant Accounts: Accounts inactive for six (6) months will incur a 5% deduction each month as a Dormant Fee.
Withdrawals:
- Method: Withdrawals must be processed to the same bank account or credit/debit card used for deposits.
- Currency: Withdrawals are typically processed in the same currency as the respective deposit.
- Fees: Withdrawals may incur processing and handling fees, as detailed in the fees schedule available on FX MASTERS.
- Alternative Payment Methods: Additional fees and restrictions may apply for withdrawals or deposits made via alternative payment methods.
- Withdrawal Form: Clients must complete and sign a withdrawal form available on the website’s client area. Compliance documentation approval is required for processing withdrawals.
- Minimum Withdrawal: Minimum withdrawal limits apply based on the withdrawal method used.
- Non-Deposited Funds: Bonuses and incentives are considered Non-Deposited Funds and are subject to specific conditions for withdrawal.
- Minimum Trading Volume: Bonuses are withdrawn upon meeting the Minimum Trading Volume requirement.
Fees:
- Transaction Fees: Withdrawals will be charged a transaction fee as follows:
- Wire Transfers: 1.00 USD/GBP/EURO
- Credit Cards: 5.00 USD/GBP/EURO plus a processing fee of 1.00 USD/1.00 EUR/1.00 GBP
- ePayments: 5.00 USD/GBP/EURO
- Zero Fee for Crypto Transfers: Withdrawals or deposits via Crypto Transfers incur zero fees.
- Levy for Low Activity Accounts: A levy of 1% of the withdrawal amount will be charged to any withdrawal from an account with low activity.
- Minimum Withdrawal Amount: Minimum withdrawal for wire transfers is 500.00 USD/GBP/EURO, while minimum withdrawal for any other method is 10.00 USD/GBP/EURO.
Processing Time:
- Credit Card/Bank Transfers: Withdrawal processing times vary but usually take up to five business days. Longer processing times may apply for bank transfers.
- Processing Period: Withdrawal requests are generally processed within 4-7 business days upon receipt.
- Note: Any inaccuracies in submitted withdrawal requests are the responsibility of the account holder.
- Credit Card Release: Funds are released to the client’s credit account after debiting from the company’s account, which may take up to 5 business days or longer to reflect on the client’s credit card account balance.
- Additional Charges: Additional fees imposed by intermediary banks may apply for wire transfers.
Currency:
- Account Currency: Accounts may comprise different currencies, subject to exchange rate conditions and FX MASTERS’s discretion.
- Currency Conversion: Funds in currencies other than the account’s base currencies (USD, Euro, GBP) will be converted at prevailing exchange rates.
Additional Conditions:
- Regulatory Compliance: The policy may be subject to additional conditions or requirements to comply with regulations and policies, including those concerning money laundering prevention.
- Terms and Conditions: Usage of the site and services is subject to the Terms and Conditions set by FX MASTERS.
For any queries regarding policy matters, please feel free to contact us.